Terms & Conditions

Effective Date: June 26, 2026

Welcome to Vezloo Smak Foods Private Limited ("Company", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. About Us

Vezloo Smak Foods Private Limited is engaged in the manufacturing, processing, packaging, branding, marketing, distribution, and export of food and organic products.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• The information provided by you is accurate, complete, and up to date.
• You have the legal capacity to enter into a binding agreement.

3. Products & Services

We strive to ensure that all product descriptions, images, nutritional information, and pricing displayed on our website are accurate. However:

• Product packaging may differ from the images shown.
• Colors may vary depending on your device display.
• Product availability is subject to stock.
• We reserve the right to discontinue or modify any product without prior notice.

4. Pricing & Payment

• All prices are displayed in Indian Rupees (INR) unless otherwise specified.
• Prices are inclusive or exclusive of applicable taxes, as indicated during checkout.
• We reserve the right to change prices at any time without prior notice.
• Orders will be processed only after successful payment confirmation.

5. Order Acceptance

Your order constitutes an offer to purchase our products.

We reserve the right to:

• Accept or reject any order.
• Cancel orders due to pricing errors, stock unavailability, suspected fraud, or technical issues.
• Limit quantities purchased by an individual or organization.

If payment has already been made for a cancelled order, the applicable refund will be processed.

6. Shipping & Delivery

We make every effort to dispatch orders promptly.

Delivery timelines may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Government restrictions
• Public holidays

Estimated delivery dates are indicative only and are not guaranteed.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to the nature of food products, returns may only be accepted in cases such as:

• Damaged products
• Expired products
• Incorrect items delivered
• Manufacturing defects

Claims should be reported within the time specified in our Return Policy along with supporting photographs.

8. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product names
• Images
• Graphics
• Text
• Product descriptions
• Videos
• Website design

is the exclusive property of Vezloo Smak Foods Private Limited and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with website security.
• Provide false or misleading information.
• Violate applicable laws while using our services.

10. Limitation of Liability

To the maximum extent permitted by law, Vezloo Smak Foods Private Limited shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Website interruptions
• Product availability
• Delayed deliveries
• Technical errors
• Third-party services
• Misuse of products

Our total liability shall not exceed the amount paid for the relevant order.

11. Food Safety Disclaimer

Our products are manufactured under hygienic conditions and quality control standards.

Customers are advised to:

• Read ingredient and allergen information before consumption.
• Follow storage instructions mentioned on the packaging.
• Consume products before the stated expiry date.

Individuals with specific allergies or medical conditions should consult a healthcare professional before consuming our products.

12. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

13. Third-Party Links

Our website may contain links to third-party websites for informational or payment purposes.

We are not responsible for the content, security, or privacy practices of such third-party websites.

14. Force Majeure

We shall not be held responsible for delays or failure in performance resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fire
• Pandemic
• Government restrictions
• War
• Transportation disruptions
• Power outages

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the Company's registered office.

16. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

Your continued use of the website after such updates constitutes acceptance of the revised Terms.

17. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Vezloo Smak Foods Private Limited

Email: info@vezloosmak.com

Website: www.vezloosmak.com

Customer Support: +91 76547 14004